We only accept vector files for custom designs. The supported formats are:
.AI
.EPS
.SVG
Please ensure your file is in one of these formats for printing.

No, each custom design must be uploaded separately for each individual rack blank. If you need different designs for various blanks in your order, please place separate orders for each unique design. This ensures the printing process is accurate and tailored to your specifications.

Your logo or design file should be under 150MB to ensure it can be processed properly. If your file exceeds this size, please reduce the file size before uploading.

You are uploading your own colored logo, and we recommend selecting logos that contrast well with the black rack blanks. Lighter-colored logos tend to work best, so we advise avoiding colors like black, dark navy blue, or other dark hues. We also recommend avoiding overly intricate details that may not print well on small surfaces. If you’re unsure about your design’s suitability, feel free to contact dtsprinting@waveinc.net for guidance.

Yes! You can customize your rack blanks with phone numbers, QR codes, websites, or other specific brand elements. There are a total of three places where designs can be added to the rack blanks, so you can upload up to three unique designs/brand elements in one order.

We only offer 1U and 2U rack blanks from the RACK brand. Please check the specs for these models in the section above.

Yes! Once your design is uploaded, we’ll provide a digital sample for your approval before proceeding with the print. This ensures that your logo or design appears exactly as you expect on the rack blanks.

Once your order is placed and the design is approved, changes may not be possible. If you need to modify your design, please contact us as soon as possible at dtsprinting@waveinc.net. We’ll do our best to accommodate changes before printing begins, but this will depend on the stage of the production process.

Standard production time for custom printing is typically 6-8 business days after design approval. Shipping time will vary based on your location and the selected shipping method.

Yes! We offer rack blanks in increments of 20. However, please note that we do not offer bulk discounts.

We do not offer physical samples for custom rack blanks, but you will receive a design approval email within 3-5 business days after placing your order. Additionally, every WAVE Electronics location carries sample rack blanks in person for viewing.

If you receive an incorrect or damaged order, please contact your sales rep immediately. They will assist you with resolving the issue, whether by sending replacements or providing a suitable solution. Please provide photos of the damaged item or incorrect order to expedite the process.